There is a 6 device limit that can be used with your AdBlock VPN account. If you see a connection error or are having trouble connecting, the steps below may help.


I’m Seeing a Connection Error

In some cases you may see the "VPN cannot connect to server" error. If you’re seeing this error, first try connecting to another country as there may be a problem with the server location you are accessing.


If you are still unable to connect, try reinstalling AdBlock VPN. 


Some apps don’t work with the VPN enabled. On Windows certain apps or services like Microsoft Office, OneDrive or Adobe Cloud encounter connection issues when used with an active VPN. We recommend disabling AdBlock VPN when using these services.