Common Issues
When you connect to AdBlock VPN, you’re creating a point-to-point connection (or a tunnel) between your device and our VPN servers. This allows your device ...
Wed, Jun 23, 2021 at 3:15 PM
If you are unable to use a streaming service with AdBlock VPN it might be that the VPN server has been added to a blocklist. Streaming providers want to kee...
Tue, Nov 9, 2021 at 7:08 AM
It’s not unusual for a VPN service to slow down the speed of your internet since it’s required for the encryption and protocol. However, it should not be no...
Wed, Jun 23, 2021 at 3:15 PM
If you're gathering your log for troubleshooting purposes, please send us the following file(s) in an email to vpnsupport@getadblock.com or in a reply ...
Mon, Dec 6, 2021 at 3:48 PM
If you see a connection error or are having trouble connecting, these steps may help: There is a 6 device limit that can be used with your AdBlock VPN ...
Wed, Jun 1, 2022 at 10:24 AM
There are a number of reasons why error messages may appear. The majority of these can be fixed in a few easy steps. If you are encountering an error on AdB...
Thu, Aug 26, 2021 at 7:37 AM
There may be a few countries in which AdBlock VPN may encounter installation, payment, or performance issues. These include the embargoed countries of Cuba,...
Tue, Jul 5, 2022 at 1:39 PM
While installing AdBlock VPN you may find that the install process stops and the following error message appears: "Verify that you have sufficient priv...
Wed, Feb 9, 2022 at 10:17 AM
In some cases, you may encounter the error "AdBlock VPN ran into a problem" while using AdBlock VPN for Windows. If you see this error, p...
Thu, Jan 13, 2022 at 8:24 AM