AdBlock VPN Help Center

Common Issues

Issues Connecting to Local Email and Network Devices
When you connect to AdBlock VPN, you’re creating a point-to-point connection (or a tunnel) between your device and our VPN servers. This allows your device ...
Wed, Jun 23, 2021 at 3:15 PM
Streaming Site Not Working With AdBlock VPN
If you are unable to use a streaming service with AdBlock VPN it might be that the VPN server has been added to a blocklist. Streaming providers want to kee...
Wed, Jun 23, 2021 at 3:15 PM
About AdBlock VPN and Internet Speed
It’s not unusual for a VPN service to slow down the speed of your internet since it’s required for the encryption and protocol. However, it should not be no...
Wed, Jun 23, 2021 at 3:15 PM
How to Provide Your AdBlock VPN Logs
If you're gathering your log for troubleshooting purposes, please send us the following file(s) in an email to vpnsupport@getadblock.com or in a reply ...
Fri, Jul 16, 2021 at 5:42 AM
AdBlock VPN Connection Issues
There is a 6 device limit that can be used with your AdBlock VPN account. If you see a connection error or are having trouble connecting, the steps below ma...
Wed, Jul 14, 2021 at 8:53 AM