AdBlock VPN Help Center

Common Issues

Issues Connecting to Local Email and Network Devices
When you connect to AdBlock VPN, you’re creating a point-to-point connection (or a tunnel) between your device and our VPN servers. This allows your device ...
Wed, Jun 23, 2021 at 3:15 PM
Streaming Site Not Working With AdBlock VPN
If you are unable to use a streaming service with AdBlock VPN it might be that the VPN server has been added to a blocklist. Streaming providers want to kee...
Tue, Nov 9, 2021 at 7:08 AM
About AdBlock VPN and Internet Speed
It’s not unusual for a VPN service to slow down the speed of your internet since it’s required for the encryption and protocol. However, it should not be no...
Wed, Jun 23, 2021 at 3:15 PM
How to Provide Your AdBlock VPN Logs
If you're gathering your log for troubleshooting purposes, please send us the following file(s) in an email to vpnsupport@getadblock.com or in a reply ...
Mon, Dec 6, 2021 at 3:48 PM
AdBlock VPN Connection Issues
If you see a connection error or are having trouble connecting, these steps may help: There is a 6 device limit that can be used with your AdBlock VPN ...
Wed, Jun 1, 2022 at 10:24 AM
Troubleshooting AdBlock VPN Error Messages
There are a number of reasons why error messages may appear. The majority of these can be fixed in a few easy steps. If you are encountering an error on AdB...
Thu, Aug 26, 2021 at 7:37 AM
Will AdBlock VPN Work in My Country?
There may be a few countries in which AdBlock VPN may encounter installation, payment, or performance issues. These include the embargoed countries of Cuba,...
Tue, Jul 5, 2022 at 1:39 PM
How to fix the Windows error "Verify that you have sufficient privileges to start system services"
While installing AdBlock VPN you may find that the install process stops and the following error message appears: "Verify that you have sufficient priv...
Wed, Feb 9, 2022 at 10:17 AM
How to fix the Windows error "AdBlock VPN ran into a problem"
In some cases, you may encounter the error "AdBlock VPN ran into a problem" while using AdBlock VPN for Windows. If you see this error, p...
Thu, Jan 13, 2022 at 8:24 AM