AdBlock VPN Help Center

Common Issues

Issues Connecting to Local Email and Network Devices
When you connect to AdBlock VPN, you’re creating a point-to-point connection (or a tunnel) between your device and our VPN servers. This allows your device ...
Wed, Jun 23, 2021 at 3:15 PM
Streaming Site Not Working With AdBlock VPN
If you are unable to use a streaming service with AdBlock VPN it might be that the VPN server has been added to a blocklist. Streaming providers want to kee...
Wed, Jun 23, 2021 at 3:15 PM
About AdBlock VPN and Internet Speed
It’s not unusual for a VPN service to slow down the speed of your internet since it’s required for the encryption and protocol. However, it should not be no...
Wed, Jun 23, 2021 at 3:15 PM
How to Provide Your AdBlock VPN Logs
If you're gathering your log for troubleshooting purposes, please send us the following file(s) in an email to vpnsupport@getadblock.com or in a reply ...
Fri, Aug 13, 2021 at 3:36 PM
AdBlock VPN Connection Issues
If you see a connection error or are having trouble connecting, the steps below may help. There is a 6 device limit that can be used with your AdBlock ...
Thu, Aug 26, 2021 at 8:08 AM
Troubleshooting AdBlock VPN Error Messages
There are a number of reasons why error messages may appear. The majority of these can be fixed in a few easy steps. If you are encountering an error on AdB...
Thu, Aug 26, 2021 at 7:37 AM